Privacy Policy

Last updated: April 2026

1. Information We Collect

When you interact with STEPS Home, we may collect the following information:

  • Contact Information: Name, email address, phone number when you volunteer, donate, or subscribe to our newsletter.
  • Donation Information: Donation amount, frequency, designation, and payment reference. We do not store credit card or bank account numbers — all payment processing is handled by Razorpay.
  • Usage Data: Pages visited, time spent, browser type, and device information (collected via analytics).

2. How We Use Your Information

  • To process your donations and issue tax exemption receipts (Section 80G).
  • To respond to your volunteer applications and inquiries.
  • To send newsletters and updates (only if you subscribed).
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

3. Payment Security

All payment transactions are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. STEPS Home does not store, process, or have access to your credit/debit card details. All payment data is encrypted using industry-standard SSL/TLS encryption.

4. Data Protection

  • All data is stored in encrypted databases with restricted access.
  • Admin access is protected by authenticated sessions with HMAC-signed tokens.
  • All API endpoints enforce rate limiting to prevent abuse.
  • HTTPS is enforced on all pages.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

  • Payment processors (Razorpay) for transaction processing.
  • Government authorities when required by law (e.g., tax compliance).

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal retention requirements).
  • Unsubscribe from newsletters at any time.

7. Cookies

We use essential cookies for admin authentication. We do not use third-party tracking cookies. By using our website, you consent to the use of essential cookies.

8. Contact Us

For any privacy-related concerns, please contact us at:

Email: isactara@gmail.com
Phone: 98840 26250
Address: No:6, Kandigai Road, TVS Nagar, Korathur North, Chennai - 600 076.